Question 1

Choosing a Program: Which program is right for me or my player?

Accepted Answer

We offer programs for different ages, skill levels, and goals, including youth classes, high school programs, adult volleyball, open gyms, private lessons, and club training. Choose the program that best matches the player’s age and experience level.

Question 2

Experience Level:  Do I need previous volleyball experience to participate?

Accepted Answer

No. We offer programs for beginners through advanced players. Each program description will indicate the recommended age and skill level.

Question 3

Registration:  How do I register for classes, open gyms, leagues, or other programs?

Accepted Answer

Registration is completed online through the Reno Volleyball Club website. Select the program you want, complete the required registration information, and follow the payment or booking instructions.

Question 4

Missed Classes & Cancellations:  What happens if I miss a class or need to cancel my program?

Accepted Answer

Missed classes are generally non refundable or credited.
Monthly subscriptions remain active until canceled through your online account, and simply missing classes or notifying a coach does not cancel your subscription.

Question 5

Schedule Changes & Updates:  :  Where can I find schedule changes, cancellations, or important club updates?

Accepted Answer

Check the RVC Updates & Alerts section of our website for current schedule changes, cancellations, gym updates, and important announcements. Join the BAND APP.

Question 6

RVC Communication: What is the BAND app, and how does Reno Volleyball Club use it?

Accepted Answer

RVC uses the BAND app for team and program communication, reminders, schedule updates, announcements, and other important information. Players and parents should join the appropriate RVC BAND group for their program.

Question 7

Subscriptions & Cancellations:  How do subscription, recurring billing , and cancellations work?

Accepted Answer

Subscriptions & Cancellations:  How do subscription, recurring billing , and cancellations work?1. Canceling Your Subscription: How do I cancel?Log in to your account, go to Profile → Subscriptions, find your active plan, and click Cancel.2. Cancellation Confirmation: How will I know it was canceled?You will receive a confirmation email. Your account will also show the subscription as Canceled.3. Refunds: Will I get money back if I cancel early?No. Payments already made are non-refundable. You can keep using your subscription until the current paid period ends.4. Restarting a Subscription: Can I sign up again later?Yes. You can log in anytime and purchase a new subscription.5. Subscription End Date: When does my subscription end after I cancel?Your subscription stays active until the end of your current billing period. After that, it will stop renewing.

(775) 313-4124

support.renovbc@gmail.com

Frequently asked questions

Choosing a Program: Which program is right for me or my player?

Experience Level: Do I need previous volleyball experience to participate?

Registration: How do I register for classes, open gyms, leagues, or other programs?

Missed Classes & Cancellations: What happens if I miss a class or need to cancel my program?

Schedule Changes & Updates: : Where can I find schedule changes, cancellations, or important club updates?

RVC Communication: What is the BAND app, and how does Reno Volleyball Club use it?

Subscriptions & Cancellations: How do subscription, recurring billing , and cancellations work?